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Contact Centre Staffing

We attract and retain excellent contact centre staff who can be trusted to deliver the high-quality service experience you want for your customers.

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Staff per month
Clients supported
+ yr
staffing partnerships

Managed Service Solutions

End-to-end management of your entire temporary workforce, from recruitment to payroll and invoicing, and managing your multi-tiered supply network.

Temporary & Permanent Staffing

Working with local hiring managers, our national branch network of local labour market experts, find the best talent for your temporary and permanent vacancies.

Dedicated Resourcing Team

Our dedicated resourcing team are experts in managing single-site, multi-site, and national staffing projects, from sourcing to onboarding, including assessment centres and targeted talent management solutions.



Benefits

Extensive talent reach

Our extensive talent reach includes a diverse and versatile community of contact centre staff. This community has been built over decades, establishing a strong brand reputation.

Data-driven workforce planning

Our clients can optimise staffing, skills, and resource deployment, leading to informed decisions about hiring, training, and talent retention. This results in improved productivity, cost savings, and organisational efficiency.

Save on agency fees

Our direct-fill capability helps clients save on agency fees through our diverse talent community, while our data-driven approach, leads to improved productivity and further cost savings.

Our Contact Centre Clients include: