Fast Food Unit Manager

We are currently supporting our client with the recruitment of an ER Advisor to work in the Plymouth area. If you are seeking a new opportunity, then we would love to hear from you. HR Advisor (Employee Relations) Salary: Based on £30,000 per annum Location: On-site, PL2 postcode area Hours: Monday to Friday, 37.5hrs a week Contract: Temporary, 5 months KEY PURPOSE OF THE ROLE: As an adviser you will be the main point of contact for employees, holding individual consultation meetings relating to contract restructuring activities. You will provide a professional and compassionate consultation experience for impacted employees and manage end-to-end and timely closure of consultations, utilising the ER Admin and escalating concerns to the ER Case Manager. This will involve working with a high volume of consultation meetings in a busy, complex and fast paced unionised environment. KEY RESPONSIBILITIES: - The Advisors are required to capture and track all requests &amp; queries raised in the consultation meetings and manage re-assignment of queries to the ER Case Manager as required to provide effective case management. - Ensure all activities are accurately logged on the People Services case management system, updated regularly and documents stored in employee files as required. - Work with sensitive data in line with data protection legislation. - Demonstrate a high level of empathy and patience using the customer first approach. - Use defined procedures, knowledge base and policies when providing service to the employee/partner. Follow through on commitments and take responsibility to achieve results. KEY SKILLS / EXPERIENCE REQUIRED: - Numerate and literate, with GCSE`s in Maths and English grade A-C or equivalent. - Must be able to demonstrate experience in Employee relations within a Customer Service Environment. - CIPD is desirable but not essential. - Have excellent communication skills, be flexible and friendly, with a high level of self-motivation &amp; initiative. - Required to manage time effectively in order to complete heavy workload and meet deadlines. - Proactive, resourceful and efficient, with a high level of professionalism and confidentiality. - Strong knowledge of MS Office, including Word, Excel, and Outlook. - Be able to work in a high-pressure environment, - Ability to hold SC security clearance is essential. For more information apply today!!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

HR Advisor

We are seeking a hardworking and reliable Manager to join our busy team at a large family pub and restaurant.This role would suit someone with previous experience of managing in a fast-food restaurant due to the fast-paced nature of service. You will be running a Fast-Food Kiosk serving a variety of food; from burgers, hot dogs, fried chicken, chips etc, to ice cream - including soft serve, donuts, waffles, hot and cold drinks etc. You will be managing team of around 30 staff, writing rotas, controlling staff costs, serving customers and ensuring the smooth running of this busy operation.This is a full-time permanent position and although business can be weather dependent you can save up pay from overtime to be paid out when quieter and during the low season can continue to work full time in the pub.You will be required to work 5 out of 7 days including evenings and weekends. Hours are between 40-50 per week with the opportunity for overtime.Pay will be £14.50-£15.50 p/h depending on experience with the potential to earn £32-37k p/a If you are interested in this role and have the relevant experience, please email with an up-to-date CV.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Catering Manager - Leisure Site - Live in Available £34,096.11 p/a The Role: Our client is based in the Beautiful South West - Torquay and they are currently looking for an experienced Catering Manager to work at a Leisure unit.Experience in a Senior Managerial position in a high end hospitality business is essential. The working hours are 8 per day - straight shifts. The culture is very relaxed and friendly and has a real family feel environment. The company really looks after its employees and they have lots of rewards to offer. Main purpose of the roleTo support the provision of high-quality dining experiences in a fast-paced environment,ensuring appetising, nutritious meals and excellent customer service while adhering to the companiesstandards and safety procedures, and meeting financial targets under the guidance of theGeneral Manager.As part of this company you'll be creating unforgettable learning and adventure experiences that makea real difference to the lives of young people. The incredible team has always been the secretto success. The people are the future and they take great pride in matching your hard workwith a promise to look after you and your career. Compliance: To ensure that the catering operation complies to all regulation and internalpolicy regarding Food Safety, Allergen Management and Health &amp; Safety<ul><li>Oversee legal compliance within the catering department, ensuring adherence to</li></ul>relevant regulations and standards. Monitor and ensure completion of due diligencechecks and safety controls critical to maintaining food safety standards.<ul><li>Ensure that food handlers receive specific training for any Critical Control Points (CCPs)</li></ul>they are accountable for and liaise with Environmental Health Officers or auditorsduring site inspections to ensure compliance with regulations and standards.<ul><li>Implement and maintain the Hazard Analysis and Critical Control Points (HACCP) plan</li></ul>within the catering operation. Conduct departmental risk assessments and ensure thetimely implementation of cleaning schedules to maintain a high degree of cleanlinessacross the department.<ul><li>Log all accidents, incidents, food complaints, and near misses promptly, and conduct</li></ul>thorough investigations using a robust root cause analysis approach to identify andimplement effective corrective actions.<ul><li>Demonstrate a positive food safety culture by completing inspection actions within set</li></ul>timeframes and utilising tools such as the Alert65 safety dashboard to identifyopportunities for improved compliance. What you need to possess:<ul><li>Line management - Proven experience of coaching and mentoring, reports to empower decision making</li><li>Management of employee relation and welfare issues, at an appropriate level of severity</li><li>Experience of creating and delivering effective training</li><li>Level 3 food safety and Allergen Management</li><li>City &amp; Guilds 7061/2 or NVQ equivalent</li><li>Experience in catering for large numbers </li></ul> ACT NOW: Press the Apply Button!! Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience. Eligibility: In line with the requirements of the Asylum &amp; Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Catering Manager - Leisure Site - £34k p/a Torquay 

FOH Manager - Leisure Site - Live in Available £30,423.47p/a The Role: Our client is based in the Beautiful South West - Torquay and they are currently looking for an experienced FOH Manager to work at a Leisure unit.Experience in a Managerial position in a high end hospitality business is essential. The working hours are 8 per day - straight shifts. The culture is very relaxed and friendly and has a real family feel environment. The company really looks after its employees and they have lots of rewards to offer. Main Duties and Responsibilities: - To provide Managerial Support to the FOH &amp; BOH Teams - To oversee the full running of Catering Services - To deliver excellent customer service at all times - To create a friendly atmosphere for customers - To undertake other duties as required Candidate Requirements: - Previous experience in a quality hospitality operation - Excellent customer service skills - High standard of personal presentation - Excellent communication and interpersonal skills The Reward:£30,432.47p per annum42 hours per week - straight shiftsOnsite accommodation available if required. ACT NOW: Press the Apply Button!! Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience. Eligibility: In line with the requirements of the Asylum &amp; Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

FOH Manager - Leisure Site - Torquay £30423,47 P/A

What is the role: We are seeking a hardworking and reliable Manager to join our busy team and run a Fast-Food Unit. The Company: This is large beachside family pub &amp; restaurant. Hourly Pay Rate: £14 -15 p/h depending on experience. Hours of Work: 40 - 50 hours p/w with overtime available. Days of Work: Working 5 out of 7 days including evenings and weekends. Start: ASAP Duration ongoing: This is a permanent full-time position. What you need to apply for this role: You must be able to get to the site for the days and times stated and have experience or managing a team in a similar setting. If you are interested in this role and have the relevant experience, please email Paddy @ Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Fast Food Unit Manager

HR Advisor