Data Entry/Helpdesk Administrator  - £14.50 - Paignton

We are currently supporting our client with the recruitment of an ER Advisor to work in the Plymouth area. If you are seeking a new opportunity, then we would love to hear from you. HR Advisor (Employee Relations) Salary: Based on £30,000 per annum Location: On-site, PL2 postcode area Hours: Monday to Friday, 37.5hrs a week Contract: Temporary, 5 months KEY PURPOSE OF THE ROLE: As an adviser you will be the main point of contact for employees, holding individual consultation meetings relating to contract restructuring activities. You will provide a professional and compassionate consultation experience for impacted employees and manage end-to-end and timely closure of consultations, utilising the ER Admin and escalating concerns to the ER Case Manager. This will involve working with a high volume of consultation meetings in a busy, complex and fast paced unionised environment. KEY RESPONSIBILITIES: - The Advisors are required to capture and track all requests &amp; queries raised in the consultation meetings and manage re-assignment of queries to the ER Case Manager as required to provide effective case management. - Ensure all activities are accurately logged on the People Services case management system, updated regularly and documents stored in employee files as required. - Work with sensitive data in line with data protection legislation. - Demonstrate a high level of empathy and patience using the customer first approach. - Use defined procedures, knowledge base and policies when providing service to the employee/partner. Follow through on commitments and take responsibility to achieve results. KEY SKILLS / EXPERIENCE REQUIRED: - Numerate and literate, with GCSE`s in Maths and English grade A-C or equivalent. - Must be able to demonstrate experience in Employee relations within a Customer Service Environment. - CIPD is desirable but not essential. - Have excellent communication skills, be flexible and friendly, with a high level of self-motivation &amp; initiative. - Required to manage time effectively in order to complete heavy workload and meet deadlines. - Proactive, resourceful and efficient, with a high level of professionalism and confidentiality. - Strong knowledge of MS Office, including Word, Excel, and Outlook. - Be able to work in a high-pressure environment, - Ability to hold SC security clearance is essential. For more information apply today!!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

HR Advisor

If you're a hard-working, reliable person then we want to hear from you. Administrator * Salary: between £12 - £14ph * Location: EX39, Devon * Hours: Monday to Friday, 37hs a weekTemporary assignment till July (with possibility of extension) Job purpose To provide administrative support to the Operational Services Manager, the Waste &amp; Recycling Manager and Supervisors on a range of functions. To assist in the efficient and effective delivery of all aspects of Waste Management including close contacts with all internal and external stakeholders. This is an admin role, answering phone calls and emails and helping with waste related queries.Customer Service * Receive electronic, telephone and written enquiries/complaints from members of the public, councillors, TDC Officers, area offices, other authorities and outside agencies on all aspects of Waste Management. Log complaints on in house systems* Respond to enquiries/complaints appropriately giving regard to urgency, public safety and procedure.* In the absence of the Operational Services Officer deal with minor/medium complaints that are sensitive and/or emotive.* Arrange and document requests of service including the collection of household bulky items and household assisted collections. Reconciliation* Input waste management vehicle fuel receipts and validate/reconcile against purchasing card statements monthly.* Input weighbridge tickets for all TDC vehicles and validate/reconcile against spread sheet from waste disposal authority monthly.* File check and record all driver hour records.* Process and raise invoices using the TDC e-financial system and update logs. Essential Making purchases and raising invoicesReconcile financial data, including fuel receipts purchasing card statementsGood working knowledge of Excel spreadsheets. For more information apply today!!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Administrator

We are seeking a hardworking and reliable Manager to join our busy team at a large family pub and restaurant.This role would suit someone with previous experience of managing in a fast-food restaurant due to the fast-paced nature of service. You will be running a Fast-Food Kiosk serving a variety of food; from burgers, hot dogs, fried chicken, chips etc, to ice cream - including soft serve, donuts, waffles, hot and cold drinks etc. You will be managing team of around 30 staff, writing rotas, controlling staff costs, serving customers and ensuring the smooth running of this busy operation.This is a full-time permanent position and although business can be weather dependent you can save up pay from overtime to be paid out when quieter and during the low season can continue to work full time in the pub.You will be required to work 5 out of 7 days including evenings and weekends. Hours are between 40-50 per week with the opportunity for overtime.Pay will be £14.50-£15.50 p/h depending on experience with the potential to earn £32-37k p/a If you are interested in this role and have the relevant experience, please email with an up-to-date CV.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Fast Food Unit Manager

If you're a hard-working, reliable person then we want to hear from you.HR Advisor * Salary: £30,000 per annum * Location: Plymouth * Hours: Monday to Friday, 37.5hs a week KEY PURPOSE* The ER Adviser will be the main point of contact for employees for individual consultation meetings relating to the contract restructuring activity* To provide delivery of people manager role covering aspects of the restructuring activity in line with service level agreements and business rules.* To complete a high volume of consultation meetings in a busy, complex and fast paced unionised environment* The ER Advisors are required to capture and track all requests &amp; queries raised in the consultation meetings and manage re-assignment of queries to the ER Case Manager as required to provide effective case management. STRUCTURE AND REPORTING RELATIONSHIP Working within the People Services function to provide a quality consultation service to impacted employees.Reporting directly to the ER Case Manager with a dotted line to the Senior People Partner and project People Solutions PartnerRole Essentials* Provide a professional and compassionate consultation experience for impacted employees with no people manager support present, ensuring adherence with policies consistent with employee standards, legislation and guidelines* Manage end-to-end and timely closure of consultations, utilising the ER Admin and escalating concerns to the ER Case Manager* Ensure all activities are accurately logged on the People Services case management system, updated regularly and documents stored in employee files as required by Serco* Work with sensitive data in line with data protection legislation.* Demonstrate a high level of empathy and patience using the customer first approach.* Use defined procedures, knowledge base and policies when providing service to the employee/partner. Follow through on commitments and take responsibility to achieve results.* Maintain the appropriate level of process knowledge, customer satisfaction, and quality metrics. Utilise all available knowledge sources, procedures and tools available to maintain a level of professionalism.* Reflectively learn and model new methods of best practice and approaches* Highlights any required knowledge base improvements to ER Management Lead For more information apply today!!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We are looking for a Data Input &amp; Helpdesk Administrator for their Education establishment in Paignton. Days of Work: Monday to Friday Hours of Work: 08.00 - 16.00 Hourly Rate: £14.50 Location: Paignton, Devon Start Date: As soon as possible Duration: 3 Months + What you are doing Our client is looking for an Administrator for their helpdesk that can assist with Data input to their system. Training will be given but previous Data Entry/Administration Experience is essential. What you need to apply for this role Must bne able to commit to the 3-month booking Dat Entry Experience Required Administration Experience Required Fluent Written &amp; Spoken English DBS Required - we can process this for you If this role is of interest to you and you have the relevant skills &amp; experience, please apply online or call the branch on 0117 929 9449 and ask for NigelBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Data Entry/Helpdesk Administrator - £14.50 - Paignton

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